Complete Auto Body and Repair Testimonials

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

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Body

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Agent Name

Michael R. S.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.

Compliment:

The work was done very well.I am happy with the results.
The repair was completed very quickly.

Insurance Company:

General Insurance Company of America

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

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Timely

Agent Name

James S.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I found this shop on the internet.

Compliment:

This body shop did a fine job.
The staff informed me of the progress of the repair which was great.
My truck was completely cleaned inside and outside which was so nice.

Rec Body Shop:

The reason I like this body shop is that they can handle all aspects needed for a repair or inspection.

Insurance Company:

Liberty Mutual

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

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Timely

Agent Name

Hank & Lavina S.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.
Chose Body Shop Because Rental car I chose this shop because of the convenience of renting a car.
Chose Body Shop Because Location I chose this shop because of it's location.

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

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Timely

Agent Name

Debra H.

Yes

Yes

10

Yes

No

Agent Not Specified

Chose Body Shop Because:

I am a repeat customer at this shop.

Comment:

The job took a little longer than expected.

Compliment:

It looks like new.
Body I couldn't tell the car was damaged.
Everyone at this shop was friendly.
I appreciated the fact that I arrived 10 minutes before the shop closing and was still greeted with kindness and respect, and my arrival was not an issue. I was a welcomed customer.
Cust Serv Rep The shop's receptionist was great.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

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Timely

Agent Name

Victor T.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

A friend recommended this shop.

Compliment:

This body shop does very nice work.
I was informed of the progress of the repair at all times. I was very impressed with the professionalism of the staff.

Insurance Company:

American Family Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Susan & Bill G.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.
A friend recommended this shop.

Compliment:

The quality of the repair work definitely met my expectations.
This body shop has their act together. They even thought of things that I hadn't even thought of. I was extremely pleased and I would not hesitate to go back. I don't think there was anything they could have done any better.
Everyone at this shop was so good.
I would not hesitate to recommend this shop to other people.

Insurance Company:

Safeco Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Latoria J.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.
A friend recommended this shop.

Compliment:

Everything was absolutely great about my experience at this shop. I couldn't have been happier with the service I received.
I was definitely treated in a friendly, professional and helpful manner at this shop.
The repair time exceeded my expectations.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Judy C.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.

Compliment:

The car was too clean.
I had a very nice experience with this shop.
The repairs on my vehicle were perfect.
The repair time was a lot better than I had expected.

Insurance Company:

Safeco Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

James D.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I chose this shop because of its location.
The insurance company recommended this shop.

Compliment:

The repairs on our vehicle were great.
The repair time was perfect, it only took three days.
The employees at this shop are very helpful and respectful.
This shop is fantastic.

Insurance Company:

Lynx Services

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Remeal S.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.

Compliment:

I think the employees at this shop are great, they were very nice to me.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

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Timely

Agent Name

Tempestt S.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I am a repeat customer at this shop.

Compliment:

This shop always does a very nice job repairing our vehicles, we have never had to take a car back in with a problem.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

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Agent Name

Terry M.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.

Compliment:

This shop did a very nice job repairing my vehicle, it looks brand new.
The employees at this shop were very polite with me.
This shop did a very nice job repairing my vehicle.
The shop detailed my car beautifully. They cleaned it inside and out and polished it.
I would recommend this shop to anyone.
I was thoroughly pleased with the repair work. You can't tell my car had any problem at all.

Insurance Company:

Safeco Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Ghadir J.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

A friend recommended this shop.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Henderson C.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Compliment:

Everything was really nice.

Insurance Company:

Gmac Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Joan B.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I chose this shop because the manager was very nice.
I chose this shop because of its location.
The insurance company recommended this shop.

Insurance Company:

Safeco Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Villa T.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.

Compliment:

I am always very satisfied with everything at this shop.
The shop cleaned my vehicle so I had a brand new car all over again.
I have already told a lot of people about this shop.
Everything was fine at this shop.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Velta S.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.

Compliment:

The quality of the repair work more than met my expectations.
I was very satisfied with this shop.
This shop provided excellent and professional service, and I really appreciate it.

Insurance Company:

Safeco Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Willie M.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I am a repeat customer at this shop.

Compliment:

I like the repair work this shop does.
The employees at this shop are friendly.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Joan B.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I chose this shop because the manager was very nice.
I chose this shop because of its location.
The insurance company recommended this shop.

Insurance Company:

Safeco Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Lena W.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I am a repeat customer at this shop.

Compliment:

I thought the repair time would be shorter, but the shop called and explained.
This shop did a great job repairing my vehicle.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Anita C.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.

Compliment:

I am very pleased with this shop, they didn't have my car in for long. I was very impressed.
I would highly recommend State Farm, they didn't give me a hard time over the claim.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Jamiko T.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I am a repeat customer at this shop.

Compliment:

The repairs took longer because the body shop said there were defects in the front bumper. The repairs took a total of 10 days, which was not bad with the weekend factored in.
I was very satisfied with the repairs.
I had no issues with the body shop staff.
The customer service representative, Jaimie, was excellent. The gentleman who wrote up everything was great as well.
I absolutely will recommend this repair facility to all of my friends.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Cleo C.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I chose this shop because of its location.
I am a repeat customer at this shop.

Compliment:

The quality of the repair work was excellent.
I would like to thank the shop for excellent service. The employees were courteous and very professional.
If I need any repair work done, I will always go back to this shop.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Opal N.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.
I chose this shop because of its location.
My husband has had work done at this shop before.

Compliment:

Of course the quality of the repair work met my expectations. I'm glad they were able to fix it.
The repair time was fine.
I would definitely recommend this shop.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Cosetta B.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.

Compliment:

My vehicle looked great after the repairs were completed.
Everything was fine with regards to the repairs to my vehicle.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Rita S.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I chose this shop because of its location.

Compliment:

Complete Auto Body & Repair - Dellwood did an excellent job on the repairs to my vehicle.
I would give the staff at Complete Auto Body & Repair a rating of a "20" on how friendly, professional and helpful they were.
I love the way my vehicle had been detailed. It was excellent. The person that is in charge of that really did a nice job.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Marialice D.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The dealership where I bought the car recommended this shop.

Insurance Company:

Lease Plan

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Eric R.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Carol B.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.

Insurance Company:

Safeco Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Kenneth C.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I chose this shop from the yellow pages.

Compliment:

Complete Auto Body & Repair - Dellwood has always done good work for me in the past.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Jeff C.

Yes

Yes

10

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

A friend recommended this shop.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Frankie B.

Yes

Yes

8

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

The insurance company recommended this shop.

Compliment:

The paint refinish is very nice. I can't even tell where the shop painted.
The body repairs are excellent.
The staff was very nice, friendly and helpful.
I have only had the car back for 1 week. As of now everything is pretty good.
My car was detailed. I did not expect that. My car looks like brand new.

Insurance Company:

Safeco Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Prince T.

Yes

Yes

10

Yes

No

Agent Not Specified

Chose Body Shop Because:

A friend recommended this shop.

Compliment:

The body shop was a little slower than I expected.
The body shop did a good job. I can't even tell I had an accident.

Insurance Company:

State Farm Insurance Company

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Donna S.

Yes

Yes

9

Yes

Yes

Agent Not Specified

Chose Body Shop Because:

I am a repeat customer at this shop. I was there when they first opened.

Compliment:

The repair time was what the shop said it would be.

Insurance Company:

Safeco Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Beth S.

Yes

Yes

8

Yes

Yes

Chose Body Shop Because:

The insurance company recommended this shop.

Insurance Company:

Safeco Insurance

Using a Scale of 1 - 10, 10 being over exceeded and 1 being completely dissatisfied.

Paint

Body

Treatment

Trust

Timely

Agent Name

Kenneth C.

Yes

Yes

10

Yes

Yes

Not Specified

Chose Body Shop Because:

I chose this shop from the yellow pages.

Compliment:

Complete Auto Body & Repair - Dellwood has always done good work for me in the past.

Insurance Company:

State Farm Insurance Company